Here's A Funny Story

Well, in all my years as a hairdresser, I haven't had the experience like the one that I am about to share. It was this past Friday night and I was tired than usual. I had had a very busy night and I was looking forward to going home. We listen to rock music on the radio and I work with a co worker that likes the same music as me. It is fun and it makes the time go quickly. Well, this lady walks in and wants her little boys hair cut. She asks for a children style book and we don't have one, however, we have a poster with kids cuts on it and I directed her to it. She had an attitude from hell. I could tell that she thought that was appalling. I asked her who wanted to go first and what kind of hair cut I needed to do. She said short and I asked her all the right questions and we settled on a number 2 fade. It it used with clippers and short on top. (The woman was a Hispanic Princess) So I started the hair cut and was doing a great job, and she was watching very closely while holding a baby on her lap. I was getting nervous, and was trying to do a perfect job for fear that she would find something wrong and start yelling at me. Well, I got half way through the hair cut when she comes running over and starts to inspect the hair cut. What she was inspecting was his eyebrow that I managed to shave half off!! She was so mad. I can't blame her, but I denied it because I couldn't believe it. I was so taken back that I almost started crying. I told her that I would not charge her for the haircut, and then she started to make me feel so inept. I was reeling. Could I have done it?? My co workers were understanding and nice and was trying their best to defend me. They even went so far to say that his brother shaved off his eyebrow before he came in and blamed me. I can honestly say that I don't think I did it. It is baffling. So this is where it gets interesting. I took so much of her insults that I told her that I would cut her other son's hair for free if she trusted me. She hesitated and then asked her other son and he agreed. So I got her to trust me, but she still hated me. I learned a lesson, that I am not perfect. I do make mistakes. She left and while she was walking out the door, she told me that I should concentrate on hair and not the music. (My coworker and I was discussing music while working) It was harmless. She made me mad with that statement. I am a very good hairdresser and I take pride in my cuts. She pushed my buttons. It ruined the rest of my night. The next morning I told myself to let it go. She called and said that she had left her kid's hat and she would come and pick it up. I wanted to run for the bathroom. She did come back and I was the only one available to help her. I handed her the hat and she said Thank You. I refused to let her ruin my day and she didn't. I just find that I am compelled to always be nice and not to make mistakes. I do make mistakes, but I don't like to broadcast them. This experience exposed me. I hate that feeling. Oh well, I only hope that she forgives me and that she comes back and let's me show her what kind of hairdresser I am. I truly am sorry and I don't like it when people are mad at me. I will probably look back on this someday and laugh. So much for my career.